Welcome to Starlett, an online AI tutoring service for children provided by Starlett Inc. ("Starlett," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of the Starlett website, mobile applications, and related services (collectively, the "Service"). By creating an account or otherwise using the Service, you agree to these Terms. If you do not agree, you must not use the Service.
Service Availability: The Service is currently available only to residents of the United States. By using the Service, you represent and warrant that you are located in the United States.
Service status: Starlett is currently in a private, invitation-only beta used for testing, and is not yet open to families. The parent sign-up, consent, notice and settings features that these Terms and the Privacy Policy describe are being built to the standards they set out and will be in place before the Service opens to families; where these matters are described in the present tense, the description is of how the Service operates from that point.
1. Eligibility and Account Registration
Parent/Guardian Account: You must be 18 years or older (or the age of majority in your jurisdiction) and the parent or legal guardian of any child who will use the Service. The Service is intended for use by children ages 4–8 only under the supervision and consent of a parent or guardian. Children do not create accounts. The parent/guardian ("Parent User") creates the account, gives consent, and provides any required information about the child user.
Account Information: When registering, you agree to provide accurate and complete information about yourself and your child. This may include your name, email, and payment details, as well as your child's first name and birth date for personalization. You will choose login credentials (e.g. password) for which you are responsible for keeping confidential.
Parental Responsibility: By creating an account, you represent and warrant that you are the lawful parent or guardian of the child, and you consent to your child's use of the Service and to our collection, use, and disclosure of personal information as described in our Privacy Policy (see below). You agree to supervise your child's use of Starlett at all times and ensure compliance with these Terms. You are responsible for all activities that occur under your account, including the activities of your child.
2. Parental Consent and Child Privacy
Verifiable Parental Consent: In compliance with the U.S. Children's Online Privacy Protection Act (COPPA), we obtain verifiable parental consent as described in our Privacy Policy. By registering and allowing your child to use Starlett, you provide consent for us to collect and use your child's information as described in our Privacy Policy. Optional features described in the Privacy Policy require their own separate consent. If we become aware that we have collected personal information from a child without parental consent where that consent was required, we will promptly delete it.
Limited Information Collection: We will not condition your child's participation in Starlett on disclosing more personal information than is reasonably necessary for the Service. What we collect, and why, is described in our Privacy Policy.
Parental Access and Control: As a parent, you have the right to review your child's personal information in our records, request deletion of such information, and refuse further collection or use of your child's information. You can exercise these rights by contacting us at the contact information provided in our Privacy Policy. If you withdraw consent or request deletion, we may terminate or limit your child's access to the Service, as certain data is essential for providing the Service.
3. Use of the Service
Personal and Non-Commercial Use: Starlett grants you a limited, non-exclusive, non-transferable license to use the Service for personal, non-commercial purposes. The Service is for educational and entertainment use for your child under your guidance. You may not use the Service for any commercial purpose without our written approval.
Acceptable Use Policy: You agree not to misuse the Service. In particular, you shall not:
- Attempt to circumvent any content filters or safety features implemented to keep content age-appropriate.
- Encourage your child to provide any personal information (full name, address, contact info, etc.) to Starlett beyond what is requested from the parent.
- Upload or transmit any content that is defamatory, obscene, harassing, infringing, or otherwise unlawful.
- Reverse engineer, decompile, or otherwise attempt to extract the source code or underlying components of any part of the Service.
- Use the Service in any manner that could disable, overburden, damage, or impair it, or interfere with any other party's use.
- Share your login credentials with anyone, or let anyone else operate your account.
Educational Content and Internet Access: Starlett may provide educational content, games, and multimedia, and may perform limited internet research to answer questions or recommend content.
Third-Party Content: If Starlett recommends or presents content from third parties, such content is provided for convenience and educational value. We do not guarantee its availability or suitability. Websites you reach through a link are governed by their own terms and privacy policies, not ours, and you should supervise any external content your child accesses. Information collected through the Service itself is covered by our Privacy Policy. We are not responsible for content on third-party platforms.
Curricula and Progress Tracking: Starlett may allow you to set an age-appropriate learning curriculum and may track your child's progress and interests to personalize their learning. Any comparative insights, if offered, are for informational purposes only.
Friend and Sibling Features: Starlett does not currently offer features that connect your child with other users. If we add any, they will be optional, off by default, and will require explicit parental approval for each connection, with what is shared described at that time in the Privacy Policy. Parents remain responsible for supervising their child's interactions through any such feature.
4. User Content and Intellectual Property
Generated Content: Starlett allows users to generate content, such as artwork, from the child's own inputs (for example a drawing made in the app), name, or interests, and we may add further content types over time. Features that would use a photograph of your child, or a parent's own likeness or voice, are optional, are not currently offered, and are not enabled without your separate, specific consent as described in the Privacy Policy. All such content is considered "User Content" when it is created using your or your child's inputs.
Ownership: You retain ownership of your and your child's pre-existing rights in any content or personal data you provide to us. For the AI-generated portions of the content, Starlett grants you a license to use, download, and share those creations for personal, non-commercial purposes.
License to Starlett: In order to operate the Service, you grant Starlett Inc. a limited license to use, reproduce, modify, and create derivative works from the content and data you provide solely for the purposes of providing, maintaining, and improving the Service as described in our Privacy Policy. We do not claim ownership over your child's personal information or raw uploads.
Prohibited User Content: You agree not to submit or create any User Content that: (a) infringes any third-party intellectual property or privacy rights; (b) is illegal, harmful, or inappropriate for children; or (c) violates these Terms.
Review and Monitoring: While Starlett is largely automated, we reserve the right to review User Content to ensure safety, comply with legal obligations, or investigate violations of these Terms. We may employ content filters and moderation tools.
Feedback: If you submit feedback, suggestions, or ideas about Starlett, you agree that we are free to use them without restriction or compensation to you, and you waive any claim to ownership of such feedback.
5. Payments, Subscriptions, and Purchases
Subscriptions: Starlett may offer its Service on a subscription basis or with certain features behind a paywall. Payment processing is handled by the platform or by our third-party payment processor in compliance with their privacy policies.
Authorization: By starting a subscription, you authorize us (or the app store) to charge the applicable subscription fees to your designated payment method.
Auto-Renewal: Subscriptions will automatically renew at the end of each billing cycle unless you cancel beforehand. You can cancel at any time through the platform where you subscribed.
Free Trials and Promotions: Starlett may offer free trials or promotional offers. If your account is on a free trial, you must cancel before the trial ends to avoid being charged the regular subscription fee.
Refunds: Subscription payments are non-refundable by us except where required by law or expressly stated in an offer. For purchases made through an app store, the store's refund policy will apply.
Physical Merchandise: In the future, Starlett may offer physical products for purchase. Such sales will be subject to additional terms.
6. Termination and Suspension
By You: You may stop using Starlett at any time. You may also delete your account by contacting us or via any self-service account deletion feature (if available).
By Us: We may suspend or terminate your access to the Service, with or without prior notice, including if: (a) you breach any provision of these Terms; (b) we determine such action is necessary to protect the safety of users; or (c) we discontinue the Service.
Effect of Termination: Upon termination, your right to access the Service will cease immediately. Sections of these Terms that by their nature should survive termination will continue to apply.
7. Disclaimers
"As Is" Basis: The Service is provided "as is" and "as available". While we strive for a high-quality, educational experience, we do not guarantee that the Service will be uninterrupted, error-free, or will meet your expectations.
No Warranties: To the fullest extent permitted by law, Starlett Inc. disclaims all warranties, express or implied, regarding the Service and its content.
Not Professional Advice: Starlett's interactions are for general educational and entertainment purposes. The Service is not a substitute for professional advice or one-on-one instruction.
Child Safety: We have implemented content safeguards to keep dialogue and content appropriate for children. However, no system is perfect. Parental supervision is required at all times.
8. Limitation of Liability
To the extent permitted by law, Starlett Inc. and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service.
Maximum Liability: In no event will our total cumulative liability exceed the amount you paid to Starlett in the 12 months preceding the event giving rise to liability, or $100 USD, whichever is greater.
No Liability for User Actions: You agree that we are not responsible for the actions of third parties or other users.
Release: You release Starlett Inc. and its officers, employees, agents, and partners from any claims or damages arising out of or in any way connected with any claim you have against any third parties or other users of the Service.
9. Indemnification
You (as the parent/guardian) agree to indemnify, defend, and hold harmless Starlett Inc. and its affiliates from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: your or your child's use of the Service in violation of these Terms; any User Content you or your child create; your negligence or willful misconduct; or any breach of these Terms.
10. Modifications to the Service or Terms
Service Changes: We are continuously improving Starlett. We may add, modify, or remove features at any time. We will endeavor to give advance notice if any change materially affects the experience.
Terms Changes: We may update these Terms from time to time. If we make material changes, we will notify you by email and/or by prominently posting a notice within the Service. Continued use of the Service after the effective date of updated Terms constitutes your acceptance.
Privacy Policy: Changes to our Privacy Policy will be handled as described in the Privacy Policy.
11. Governing Law and Dispute Resolution
Governing Law: These Terms will be governed by the laws of the State of Illinois, USA, without regard to its conflict of law principles.
Arbitration and Class Action Waiver (USA): If you reside in the United States, you and Starlett Inc. agree that any dispute shall be resolved through binding individual arbitration. No class actions or collective proceedings are permitted. By agreeing to arbitration, you are waiving your right to a jury trial.
Opt-Out: You have the right to opt out of the arbitration agreement by sending us a written notice within 30 days of first accepting these Terms.
Other Regions: The Service is currently only available to United States residents. If we offer it elsewhere, these Terms will be updated to reflect the law that applies there.
Government Restrictions: The Service is subject to U.S. export laws and regulations. You represent that you and your child are not located in a country embargoed by the U.S.
12. Contact Information
If you have any questions, concerns, or complaints about these Terms or the Service, please reach out to:
Starlett Inc.
Attn: Legal
1600 N. Milwaukee Ave. #1027
Vernon Hills, IL 60061
United States
Email: legal@starlett.ai (for legal inquiries)
Support Email: support@starlett.ai (for general support)
Please also refer to our Privacy Policy below for additional contacts related to privacy and data protection inquiries.
Starlett